JUMP TO SOLUTION Solved

Original topic:

Z flip 4 screen flickering

(Topic created: 06-28-2023 10:03 PM)
10697 Views
sealdeal
Astronaut
Options
Galaxy Z Flip

As of the past week or so my z flip 4 screen has begone flickering black when opening and im some cases slightly folding the phone. It normaally turns on on its own after a quick flicker but sometimes i have to press the power button or close and reopen the phone before it comes back on I can't remember of a recent drop that could've cause it. And the most recent event I can remember related to the phone has been the most recent update. I cannot tell if this problem is a hardware issue or a software issue. I've tried clearing the cache in recovery mode, and restarting, but it hasn't been clear if that has helped the problem at all as it tends to vary in severity. Is anyone else having this problem at all? Either now all of a sudden? Or in the past? Regardless I'll be attempting to get to a care center before the end of the week should time allow it. Edit: The screen doesn't usually flicker when the phone is fully open flat without a bend

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Z Flip

Hello sealdeal, Welcome to the Community. We understand the concern with the screen flickering. 

This article contains some steps you can try in addition to clearing the cache partition: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-screen-on-your-device-is-flicker...

If the screen continues to flicker, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

View solution in context

3 Replies
JBTechfanatic
Supernova
Options
Galaxy Z Flip
That is a sign that the contact is loseing inside eventually it will just not come on. Take it in asap
Jackkym
Astronaut
Options
Galaxy Z Flip
Same thing happened to me until it just blacked out. This is not a good product from Samsung. I was told to go buy another phone and use my SIM card until they can repair my phone. I think after spending over $1,000 on the phone fixing it isn't the issue I should be receiving a new phone. But I will never buy another Samsung product again. Because it is taking almost 2 weeks for me to get my phone back. And that is not acceptable.
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Z Flip

Hello sealdeal, Welcome to the Community. We understand the concern with the screen flickering. 

This article contains some steps you can try in addition to clearing the cache partition: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-screen-on-your-device-is-flicker...

If the screen continues to flicker, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html