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ā04-16-2022
07:20 AM
(Last edited
ā05-04-2022
12:05 PM
by
SamsungRei
) in
Lcd damage with out dropping and screen protector is on its a black spot ?
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1 Solution
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ā04-19-2022
09:56 AM
(Last edited
ā05-04-2022
09:41 AM
by
SamsungRei
) in
Hello, I can certainly understand how frustrating it is when your device is not working as designed. Since you have already exhausted all troubleshooting, the next step would be a service repair.
Thank you for reaching out. I can certainly understand your concern with the symptoms you are experiencing with your screen and would recommend a service repair. You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/ or by calling customer support at 1-800-726-7864. For ship-in service options please send a private message with the model code and IMEI number of the phone: https://bit.ly/3fbRevo
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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ā04-19-2022
09:56 AM
(Last edited
ā05-04-2022
09:41 AM
by
SamsungRei
) in
Hello, I can certainly understand how frustrating it is when your device is not working as designed. Since you have already exhausted all troubleshooting, the next step would be a service repair.
Thank you for reaching out. I can certainly understand your concern with the symptoms you are experiencing with your screen and would recommend a service repair. You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/ or by calling customer support at 1-800-726-7864. For ship-in service options please send a private message with the model code and IMEI number of the phone: https://bit.ly/3fbRevo
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
