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Original topic:

Z flip black spot on the LCD

(Topic created: 04-16-2022 07:20 AM)
Dezz2020
Halo
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Galaxy Z Flip

Lcd damage with out dropping and screen protector is on  its a black spot ?

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Z Flip

Hello, I can certainly understand how frustrating it is when your device is not working as designed. Since you have already exhausted all troubleshooting, the next step would be a service repair.

Thank you for reaching out. I can certainly understand your concern with the symptoms you are experiencing with your screen and would recommend a service repair. You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/ or by calling customer support at 1-800-726-7864. For ship-in service options please send a private message with the model code and IMEI number of the phone: https://bit.ly/3fbRevo

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Z Flip

Hello, I can certainly understand how frustrating it is when your device is not working as designed. Since you have already exhausted all troubleshooting, the next step would be a service repair.

Thank you for reaching out. I can certainly understand your concern with the symptoms you are experiencing with your screen and would recommend a service repair. You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/ or by calling customer support at 1-800-726-7864. For ship-in service options please send a private message with the model code and IMEI number of the phone: https://bit.ly/3fbRevo

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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