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user6q8lh2fLBA
Constellation

Lens scratch HMD Odyssey+

I’ve been using my Odyssey plus for a few months while wearing glasses and finally have a scratch/rub on one of the lenses. Is there a fix for this, maybe a rubbing/cleaning compound, or is it possibly to have the headset serviced? There are multiple Samsung service repair centers in my city - are those good options for repair or is the HMD too niche of a product?

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Samsung Moderator
Samsung Moderator

Re: Lens scratch HMD Odyssey+

Thank you for reaching out. We would be happy to assist you with getting set up for service. As the device has physical damage, you would be responsible for the cost of repair. Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2

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