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Astronaut

Model RF23J9011SG/AA Ice Dispenser flap opening and closing

My refrigerator model RF23J9011SG/AA  ice maker was froze and not making ice. They came to replace it  now the ice dispenser flap is opening and closing continuously.    Making a lot of noise. They came to repair it. They replace the refrigerator board but if the problem continues they mentioned the door might need to be replaced.  Have you had the same solution ? Is there an option to replace just the dispenser flap ? 

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Samsung Moderator
Samsung Moderator

Re: Model RF23J9011SG/AA Ice Dispenser flap opening and closing

Can I have a ticket number associated with your repair via private message?

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Constellation

Re: Model RF23J9011SG/AA Ice Dispenser flap opening and closing

I have this same issue. Samsung RF23HCEDBSR/AA . They cancelled the ticket bc no service center wanted to come to my address in the country. 12 days of constant noise. We both work from home and this is affecting everything level of our sanity. What can I do??

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