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Samsung odyssey plus black screen


I've got a Samsung odyssey plus since last black Friday and today i have a black screen inside the headset. 

The green light is flashing inside but the screen stay off. 

Working properly since the beginning. 

No windows update. 

Try it on another computer but he is not detected as well. 

Did someone have the same issue ?!?

I wonder if i will ask to be refunded...