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08-03-2017 09:51 AM in
Gear and Gear FitMy new Gear 360 arrived yesterday. I installed a memory card, then plugged the camera in with the included USB cable and my Samsung charger. The manual said to let it fully charge, so I left it plugged in overnight. This morning I tried to power up the device, but there is no response whatsoever. No lights, no display, nothing. I know the charger is good because it charges my S7 just fine. The manual isn't very detailed, so I'm not sure what to do. Any suggestions?
Solved! Go to Solution.
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09-12-2017 05:49 PM in
Gear and Gear FitI did the plug into the computer usb port idea.
It worked. Light came on, unplugged it, unplugged it in the wall, it's charging now.
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09-19-2017 01:49 AM in
Gear and Gear FitThank you!! It worked!
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09-19-2017 01:50 AM in
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10-02-2017 09:15 AM in
Gear and Gear FitThis worked for me too. I don't know what makes it "wake-up" but it is working right now
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09-12-2017 05:49 PM in
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09-12-2017 09:47 PM in
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09-13-2017 09:31 PM in
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09-13-2017 01:07 PM in
Gear and Gear Fitthanks this worked for me !
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09-13-2017 04:44 PM in
Gear and Gear FitThanks so much! Worked for me!
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09-14-2017 11:01 PM in
Gear and Gear Fit
@userXDhColqWZ2 wrote:Here is what worked for us.
1. Plug the camera into a compter USB port with the supplied USB-C cable
2. Wait for the charging indicator light to illuminate above the power button.
3. Disconnect the camera charging cable from the computer's USB port.
4. Plug the camera's charging cable into a wall charger of your coice.
This has worked for every camera we have come accross, including the 2 we recieved for my kids's phones.
Hope this helps.
-dphillipsjr76
This worked beautifully for me.