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userxE6ewoyodV
Constellation

Horrible FIT GEAR 2

Has anyone else experienced Samsung lying about covering your repair then you get an email saying sorry it not covered now you OWE????? They send me refurbished Fit Gear 2 to replace the defective watchband that fell off while FOLDING laundry and 2 weeks later the battery dies and they won't cover it.  TIme to move on to the APPLE Products.

2 REPLIES 2
Black Hole

Re: Horrible FIT GEAR 2


@userxE6ewoyodV wrote:

Has anyone else experienced Samsung lying about covering your repair then you get an email saying sorry it not covered now you OWE????? They send me refurbished Fit Gear 2 to replace the defective watchband that fell off while FOLDING laundry and 2 weeks later the battery dies and they won't cover it.  TIme to move on to the APPLE Products.


So you had Gear Fit2, then it was replaced by Samsung?  Now they want you to pay?

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Samsung Moderator
Samsung Moderator

Re: Horrible FIT GEAR 2

@userxE6ewoyodV Thank you for reaching out. Can I please have your ticket number in a private message: http://bit.ly/2JH2rq2

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