Altimeter - Network unavailable - Gear S3

[LongHiker]

I noticed that the last time my Altimeter was calibrated was 10/22/2018. When I click to have it calibrate, it says "Network Unavailable."

The Bluetooth Gear S3 is connected to my Note 8 via Bluetooth and the Note 8 is connected to Wifi and cellular network. 

Watch details: SM-R760, Tizen 4.0.0.2, SW version R760XXU2DSA1

Phone details: Android 8.0.0, Galaxy Wearable 2.2.23.19021251, Gear S Plugin 2.2.03.1901761

What is the solution to this?

[SamsungQue]

@userXIWVAre4uh Have you tried clearing the cache on the watch?

[LongHiker]

How exactly do you clear the cache on the watch?

[SamsungQue]

@LongHiker You can clear the cache on the watch by following these steps here.

[LongHiker]

Your link takes me here -> https://www.samsung.com/us/support/#contact_us_for_support which has no information on clearing the cache. 

[SamsungQue · Accepted solution]

@LongHiker I will take a look into that broken link. Here are the steps you are to follow.
 

1. Navigate to Settings.

   From the paired phone's Home screen, swipe up for the Apps Screen and touch Settings. You can also pull the notification bar down and touch the Settings icon.

2. Navigate to the Galaxy Wearable app's storage.

   Touch Apps and then swipe to and touch Galaxy Wearable, and then touch Storage.

3. Clear the cache and data.

   Touch CLEAR CACHE, and then touch CLEAR DATA > DELETE. All of the Galaxy Wearable app's data will be deleted permanently. This includes all files, settings, accounts, databases etc.