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(Topic created on: 2/21/21 7:36 AM)
userKDZHmqvIZb
Constellation
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Gear and Gear Fit

Watch is a Samsung Gear 2 NEO (Model # SM-R381). How this started is, the watch died within a few hours of charging. I charged it up and noticed the time was wrong. Could not get it to reconnect to phone app. Restored factory settings and it would not finish booting up after that. I flashed the firmware 4 times but same. It is very hard to get recovery menu. The only way I can get it to come up is if phone is not connected to power or pc and it is almost dead then it is random if it will come up. I ends with the error message in subject. I do not now if the is a diagnostic firmware that can be flashed but I believe that is what is needed since there is no error code given.

Thanks in advance.

Brian

 

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