Original topic:

Another OS update stopped my Gearfit2 Pro from recording HR

(Topic created: 05-11-2021 09:11 PM)
Gear and Gear Fit

Again Samsung, another OS update on my Samsung phone is preventing my GearFit2 Pro from recording my heart rate. Last time I had to send in my watch to have repair at the same price it cost me to purchase the watch and there was nothing physically wrong with the watch in the first place! This is ridiculous, it seems as though this type of issue should be reported to the BBB due to Samsung causing a issue that the customer has to pay. Please fix this issue on your dime this time.

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