04-24-2019 07:05 PM
The charger didn't light up when I was trying to charge, and I found the cord glued on the USB port. This is what it looks like when I tried to pull out the cord...I bought it with in 6 months...
Solved! Go to Solution.
04-25-2019 07:01 AM
Oh no, I hope you are okay? I'd be happy to help with this, please send me a private message with the model code and serial number here: http://bit.ly/2igAXKH
04-25-2019 07:01 AM
Oh no, I hope you are okay? I'd be happy to help with this, please send me a private message with the model code and serial number here: http://bit.ly/2igAXKH
05-17-2019 06:24 AM
As a matter of fact, yes! I just found mind melted last night when i tried to charge my watch. Good thing it didn't catch on fire. Same thing found.
05-17-2019 06:35 AM
I am so sorry to hear this! Will you please send a private message with the model code and serial number of the watch? I would like to get some more information from you. http://bit.ly/2XERsky
05-22-2019 02:49 PM
Thank you, We have received your email to begin resolving your concerns by setting up an exchange.
Can you also please provide us with the Model code for your Watch, not the charger?
07-03-2019
06:41 PM
- last edited on
07-03-2019
06:58 PM
by
SamsungGill
Yes, I had this happen today!
I was reading the forums to see if this was a known issue and see I am not alone. I noticed this afternoon that my watch was not charging. When I went to try a different cable, I noticed it was difficult to pull the cable from the watch charger. Thatds when I realized it was melted!
Sansung Wireless Charger
model: EP-Y0760
IC: 649E-EPY0760
Watch: Sansung Gear S3
06-04-2019 06:11 AM
Hi - Same issue here with the Galaxy Watch charger. Melted/burned last night. Watch wasn't charging. Using factory cable.
06-04-2019 06:34 AM
Can I have your full model code, serial number, and IMEI number (if LTE) via private message?