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Constellation

Back button doesn't work on Gear Sport

I've had my Gear Sport smart watch for over a year now and it worked perfectly until a couple of weeks ago. Now, the back button doesn't work. I've inspected and cleaned the device multiple times. Physically, the back button feels fine and I'm able to press it down but nothing happens.

 

I thought it might have been a software issue so I did a factory reboot and now I can't get through the tutorial because it requires me to press the back button. Please help

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Astronaut

Re: Back button doesn't work on Gear Sport

Did you ever get an answer to this question? I have rebooted my watch and now I can not get it to leave the "lets take a look around" because it requires me to click the back button.

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