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02-18-2019 10:30 AM in
Gear and Gear FitI had to update my phone to Android pie, and my watch to tizen 4 but my contacts never came over to the watch like they did before. so if i get a call or text my watch has no idea who it is.
how do I resync my contacts to allow me to see who calls or text on my watch?
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02-28-2019 06:52 AM in
Gear and Gear FitJust found a fix. Go into your contacts on your phone and edit any contacts that are not displaying their name on the watch. Simply press the spacebar after their name and save. The contact will be forced to rsync and the problem is solved.

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02-18-2019 11:00 AM in
Gear and Gear FitWhat type of phone and watch are you using to further assist you?
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02-18-2019 11:42 PM in
Gear and Gear FitSamsung S9+ and frontier gear

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02-19-2019 02:19 PM in
Gear and Gear FitCan you try these steps and let us know if you notice any change?
- First, power off the Watch.
- Force Stop and Clear Data on Watch software apps on phone
- Delete watch software from phone
- Power off phone
-Power back on watch and factory reset it
-Once watch reboots, power on phone and re-download software
-Reconnect everything back up and retest
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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02-19-2019 03:09 PM in
Gear and Gear FitNope. Still reduses to sync. Nothing like being forced to update and it screws everything up.
Whats next since that didnt do anything.

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02-19-2019 03:55 PM in
Gear and Gear FitJust to double check, make sure the sync options in your phone are enabled.
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02-19-2019 06:42 PM (Last edited 02-19-2019 06:43 PM ) in
Gear and Gear FitFrom what I can tell sync options are available on my phone , messages , contacts. I never had any issue until I had to update the software on the phone and then the watch now they don't communicate to each other.
The only thing I see is my name if I want to add contacts manually which I have 350 contacts and I'm not going to Add them annually
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02-19-2019 09:42 PM in
Gear and Gear FitIf i go to the phone on the watch i can scroll through my calls and it lists names, but messages and contacts dont.
so the watch software and phone are not syncing my contacts correctly. no idea why no settings are in the software to sync the 2 together. Samsung sunk that boat it seems with buggy software updates

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02-20-2019 07:30 AM in
Gear and Gear FitHey, give this link a shot. It should help
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02-20-2019 12:59 PM in
Gear and Gear FitNope didnt work. Even reset the watch and no restore. Phone showed info but contacts and messages nothing.
