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user8ctPcFr2ao
Asteroid

Re: E-Certificate Question and Answers for Galaxy buds

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Thanks for the timely reply!

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Samsung Moderator
Samsung Moderator

Re: E-Certificate Question and Answers for Galaxy buds

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No worries! Let me know if you have any additional questions.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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user8ctPcFr2ao
Asteroid

Re: E-Certificate Question and Answers for Galaxy buds

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So the eCertificates are only good for earbuds?

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Samsung Moderator
Samsung Moderator

Re: E-Certificate Question and Answers for Galaxy buds

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I'm sorry, I do not know for certain. Our eCommerce team would be able to tell you better.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Mikefws6
Constellation

Re: E-Certificate Question and Answers for Galaxy buds

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How you use certificate

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Samsung Moderator
Samsung Moderator

Re: E-Certificate Question and Answers for Galaxy buds

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I recommend reaching out to Samsung Promotions regarding this. They can be reached at 1-866-888-5503

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Mikefws6
Constellation

Re: E-Certificate Question and Answers for Galaxy buds

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Thanks yea i have to wait 15 days

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Lildude0303
Constellation

Re: E-Certificate Question and Answers for Galaxy buds

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I've been waiting since I preorder my phone am I still haven't received my Galaxy buds or the gift card for it 

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Samsung Moderator
Samsung Moderator

Re: E-Certificate Question and Answers for Galaxy buds

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I would recommend reaching out directly to our E-commerce team at 1-855-726-8721.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Lildude0303
Constellation

Re: E-Certificate Question and Answers for Galaxy buds

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Thx u

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