It's been 20 days of waiting for me and still nothing. I even talked to the support and they said they will send me an email after verification. A lot of people are complaining for not having theirs and I think I'm gonna make all the youtubers talk about this scam.
I completely understand how much this experience has affected you. I wish I was equipped to handle your order information, but instead, I suggest you reach out to our E-Commerce department at, 1-855-726-8721. You'll be in good hands there. Thanks!