Original topic:

Fit2 Pro

(Topic created: 09-20-2021 07:00 PM)
markmlm
Constellation
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Gear and Gear Fit
My watch continually restarts until the battery is dead. The software is updated, I've reset it, I've removed many apps.  Any ideas?
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1 Reply
SamsungRyder
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Hi, I am very sorry to hear your watch continuously restarts itself. Apps you download and install onto the watch can cause the watch to get stuck in a boot loop or not boot past the logo screen. Rebooting it should fix the problem, but you will need to uninstall any apps that were installed before the issue occurred. If the watch is connected to a phone, you must clear the data for the Galaxy Wearable app. If the problem continues, inspect the watch and charger for damage, and factory reset the watch. Try these steps to resolve it: https://www.samsung.com/us/support/troubleshooting/TSG01003223/

 

Please let me know if this helps. 

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