Original topic:

Free bubs

(Topic created: 03-08-2019 12:50 PM)
user6spELLEcAR
Constellation
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Gear and Gear Fit
Hi, I've just received my new s10 from Samsung website. When I ordered the phone it said I get some free Samsung bubs. The haven't came with my phone and there isn't anything about them on my order. Does this mean I won't be getting them?
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VerbumVeritum
Samsung Care Ambassador
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Gear and Gear Fit

@user6spELLEcAR  the Galaxy Buds should be redeemable in the Shop Samsung app. 

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VerbumVeritum
Samsung Care Ambassador
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Gear and Gear Fit

@user6spELLEcAR  the Galaxy Buds should be redeemable in the Shop Samsung app. 

userTUgdgbGN9O
Constellation
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Gear and Gear Fit
My proof was rejected. I preordered on February 26th. But i picked it up on the 8th, so that's what my receipt says. Verizon sent me a picture of the screen that has the pre order date which i uploaded and was rejected. But i dont have a pre order receipt. Help!
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HisLadiiLocx
Asteroid
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Gear and Gear Fit

Samsung rep told me during chat....

Tarun G, 08 Mar. 2019, 9:29am
You'll receive the e-certificate after 15 days you receive the order.