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Constellation

Frontier 3 Won't Connect to Note 20 Ultra

I recently upgraded to the Note 20 Ultra, and since, my watch won't connect.

I have tried the following:

Resetting watch
Restarting phone
Uninstaller and reinstalling Galaxy Wearable app
Unpairing watch in Bluetooth Settings
Clearing cache and data in Settings->Apps->Galaxy Wearable

All it does is get to the last point of pairing and sits there forever, no change, as seen below.

Any other things to try?


image


1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Frontier 3 Won't Connect to Note 20 Ultra

I would recommend wiping the cache partition on your device. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps a try: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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