Original topic:

GPS does not work while cycling

(Topic created: 06-27-2021 01:01 PM)
userIsRNKTBnvJ
Astronaut
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Gear and Gear Fit

I have tried to solve this problem several times, but always i have the same result. When i go cycling with my galaxy fit 2, i would like to see the way i did, but samsung health only shows the start and the finis point, it shows you a type of triangle of your way. As a example, i went in a way that i know it is nearly 40 km, and the app shows me "good job, 2 hours of cycling" but only 600 metres. It looks like the app forgets to record while you are exercising, and then "wakes up" when you are going to finish. I heave tried to start the train in many ways: from the mobile app, from the fit 2... I do not know how to fix this

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Thanks for reaching out. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html


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