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Constellation

Galaxy Bud- Right Earbud Really Quiet

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Could anyone help me with the next step in figuring out this issue in the right earbud? It worked perfectly fine a couple of days ago and now there is virtually no sound coming out of it. I have tried all the "resets" and setting preferences but nothing has seemed to fix my issue. Any help would be appreciated!

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Samsung Moderator
Samsung Moderator

Re: Galaxy Bud- Right Earbud Really Quiet

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Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01111323/

 

If you have tried these steps with no success, new buds would be recommended. We can look into an exchange for you, please send a private message here with the full model code and serial number from the bottom of the charging case: http://bit.ly/2JH2rq2

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Galaxy Bud- Right Earbud Really Quiet

JUMP TO SOLUTION

Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01111323/

 

If you have tried these steps with no success, new buds would be recommended. We can look into an exchange for you, please send a private message here with the full model code and serial number from the bottom of the charging case: http://bit.ly/2JH2rq2

View solution in original post

Reply
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