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userjXvkGV2pMP
Asteroid

Galaxy Buds After Update

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The Ambient Sound toggle on long press is one of my new favorite features. However, the earbuds no longer agree with having Ambient Sound mode turned on. One earbud or the other will cut out after having used the ambient sound for an extended period of time. I saw another post of somebody having connectivity issues after the new update, so I tried resetting the buds like they sais, but it did not work.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds After Update

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Can I have your full model code and serial number via private message?

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5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds After Update

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Have you updated the buds recently?

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userjXvkGV2pMP
Asteroid

Re: Galaxy Buds After Update

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Yes, I've been using the most recent software for about a week now, sofyware version R170XXU0ASD4

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds After Update

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Did you receive these as part of the promotion or did you purchase them by themselves?

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userjXvkGV2pMP
Asteroid

Re: Galaxy Buds After Update

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I purchased them myself from Samsung through Amazon Prime.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds After Update

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Can I have your full model code and serial number via private message?

View solution in original post

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