My galaxy buds I've been gifted less than two months ago have stopped wirelessly charging.
I noticed it this morning when I realized they haven't charged at all.
Yes, it charges when I plug in a charging cable manually.
The buds themselves work fine, but the charging case does not wirelessly charge. I am using a samsung approved and samsung brand wireless charger.
It is not the wireless charger as my phone and other devices wirelessly charge perfectly. Another to note is that this happened a few days after a software update.
Someone please help?
Thank you for reaching out. Can I please have your full model number, serial number, and software version in a private message: http://bit.ly/2JH2rq2