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userM7R1LRqtgk
Constellation

Galaxy Buds - Quiet sound from right

Right ear is very quiet and can only be heard on full volume while left is deafening. Have tried :

 

Cleaning bud

Updating firmware 

Resetting it

Changing touchpad to volume up and maxing it 

 

There is no change and I've exhausted what I can see on the forum. Buds are labelled RN-Z

 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds - Quiet sound from right

Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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