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user0Q7rICyAq5
Constellation

Galaxy Buds, Volume very low on the right side

I've been having issues with my right Galaxy Bud, no matter what I try the volume still remains significantly lower than the left Bud. I've noticed other customers have had the same issue.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds, Volume very low on the right side

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userwIiAPJjh2Q
Constellation

Re: Galaxy Buds, Volume very low on the right side

I tried every step and still have the same issue

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Honored Contributor

Re: Galaxy Buds, Volume very low on the right side


@user0Q7rICyAq5 wrote:

I've been having issues with my right Galaxy Bud, no matter what I try the volume still remains significantly lower than the left Bud. I've noticed other customers have had the same issue.


Have you tried to put on the right earbud only and call, listen to music and increase volume?  Then have 2 earbuds connected and see if maybe the right earbud's volume was not in sync with the other


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userjdscAPvILC
Constellation

Re: Galaxy Buds, Volume very low on the right side

I am having the same issue. We have two sets of the Galaxy Buds with two S10 phones. This is only happening on mine. I have gone through the troublshooting steps, but it still has almost no volume in the right ear.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds, Volume very low on the right side

@userjdscAPvILC Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2

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