I am also having issues with call quality at the other side of the call. I can hear everything clearly but the other person keeps complaining about my voice.. it sounds choppy, words mix and jumble. Quite disappointed because I made the choice to buy Galaxy buds when I was pretty convinced to buy Apple Airpods
I'm getting the same thing and I've only had them two days, first time using them on phone calls today and can't really be heard the other end, cal also hear my feet stomping when I walk normally makes no odds with ambient sound off either and the microphone let's lots of wind in. I'll try a call when I'm inside later to see if that's any better
Same here! Sent them to the lab to get the galaxy buds fixed, they came back after 10 days with the exact same problem All my attempts to get a real customer service failed. I'm really disappointed from this support of Samsung and I can't use the headphones I paid so much money for, unfortunately I'll advise people to stay away from this device.