I've bought a new pair of Galaxy Buds yesterday. I am happy with the audio quality during movies and songs. During calls I am able to hear properly the other side but, they keep constantly complaining that my voice is very feeble and distorted. I tried calling more of my friends and all complained the same. Please help me out here to solve this.
No, and judging by the last updates, I dont thing Samsung can (will) fix this.
This issue doesn´t seem happen to all users, so maybe Samsung is Ok with that.
My advice is, return them and get some other brand, even my 15$ chinese TWS, have better call quality than this.
I am not sure how long the fix will last but so far no issue for about a week and people can finally hear me. Basically all you need to do is clear the data on all the phone apks under the system apps. There should be 3-4 of them. Better instructions where I found the fix.
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL