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user5gG5K1olZn
Constellation

Re: Galaxy Buds call quality issues

Same problem any answer from Samsung? 

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userwHQiDed0U6
Constellation

Re: Galaxy Buds call quality issues

Just unpair noise should go away

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userotvICEWn7t
Asteroid

Re: Galaxy Buds call quality issues

I think the issue is with the fit that's why some have issues and some don't my buds don't fit. and I feel like called complain about the sound quality as it shifts while I talk

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user5gG5K1olZn
Constellation

Re: Galaxy Buds call quality issues

I have same issue of everyone my call sound quality at the end is very poor I already exchange them because I thought it was a factory issue but the new ones are having the same call audio issues at the end. Can you help me? 

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Re: Galaxy Buds call quality issues

Yes thank you, I'm getting them exchanged, but I don't want to wait the extra 2 weeks to get them back, I love these buds. I really love the sound quality I get with them, whether I'm talking on the phone or listening to music.

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userb5e711daDw
Constellation

Re: Galaxy Buds call quality issues

Same boat here.  They work pretty well when listening to music and video paired with my galaxy s10 and laptop.  But making phone calls on them is very frustrating.  I hear the people on the call just fine, but most people that I call say they can barely understand anything that I am saying.  Sometimes they work ok, and the caller on the other end says they can hear me fine.  But most of the time the callers say they can hardly make out what I am saying at all.  This makes it very frustrating to depend on them to make and answer a call. I have a 20$ paired of wired bluetooth Senso's that do not have this problem.  I really wish Samsung would take a look at this.  Making phone calls that sound clear is a defintite must.  I am glad I did not have to pay for these, and got these through the pre-order promotion.  C'Mon Sammy, you are so close to being perfect. 

 

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds call quality issues

Can I have your full model code and IMEI number via private message?

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userLP9YD9JSiv
Astronaut

Re: Galaxy Buds call quality issues

I have the same issue is there anyway to fix this

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usereVRr1E7LmK
Constellation

Re: Galaxy Buds call quality issues

I'm having the same issue 

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user93scsUpOFP
Constellation

Re: Galaxy Buds call quality issues

Exact same issue.

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