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userjD7nWgtrHe
Constellation

Galaxy Buds left earbud really quiet

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Hi, I have had these galaxy buds for probably about a month and a half when the left ear bud randomly got really quiet like it was on super low volume. I've done just about every thing I could think of. Checked for updates, reset, charged, connected and disconnected. I'm honestly really disappointed at this point and would REALLY not like to buy a new pair especially if this would happen again. All help appreciated

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds left earbud really quiet

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Can I have your full model code and serial numbers via private message?

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30 REPLIES 30
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds left earbud really quiet

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Hey, give this link a shot.

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userKgsKxHrE1B
Constellation

Re: Galaxy Buds left earbud really quiet

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Same problem. Link above did not solve the issue. Any other suggestions?

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userC7bNzWhT5M
Constellation

Re: Galaxy Buds left earbud really quiet

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1. Take the rubber end of that cover the speaker, clean with q tip and alcohol 

2. Clean the silver mesh part of the speaker( I took a microfiber cloth and dipped in a capsul of alcohol then wiped with the bud facing down to avoid getting any inside the bud.

3. Wipe the entire body of the bud with a microfiber cloth and alcohol( tshirt or whatever you prefer)

4. Clean the inner and outter part of your ear thoroughly 

 

This worked for me, these buds are sensitive 

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userR9CpoDxXm7
Astronaut

Re: Galaxy Buds left earbud really quiet

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Hey im having the same quiet left earbud issue. I checked originally to make sure it was my ear but i tested my right bud as best as i can with my left ear and it sounds fine. However testing my left bud with my right ear resulted in the same quiet audio. I tried the reconnect option, media sync, pretty much everything i could find and so far nothing.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds left earbud really quiet

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@userR9CpoDxXm7 Can you send a private message here with your model number and the serial number of the buds?

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userjBLqI9OgHH
Constellation

Re: Galaxy Buds left earbud really quiet

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I'm having the same issue.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds left earbud really quiet

JUMP TO SOLUTION

Can I have your full model code and serial numbers via private message?

Reply
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userX8w8umgcNo
Constellation

Re: Galaxy Buds left earbud really quiet

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I am having the same exact problem and no solutions have worked so far

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds left earbud really quiet

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Hey guys!

Can you send us a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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