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user5hu4XX3T6F
Cosmic Ray

Re: Low sound on left side galaxy buds

Cleaning them didn't help?

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userxhz68h3W1R
Asteroid

Re: Low sound on left side galaxy buds

Nope and i use the right more then the left 

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Orlyy
Constellation

Re: Low sound on left side galaxy buds

Gonna have to RMA it. Good luck getting a replacement pair though. They've recieved my pair the 26th of August, gave me a tracking number for the replacement a week later. There's still been zero movement, it's actually ridiculous.  Almost a month later, and nothing has been shipped to me. 

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smithlucy53
Asteroid

Re: Low sound on left side galaxy buds

For Samsung Galaxy Buds  low volume problem follow the instruction below:

Just enable media vilume sync option, form the connected android mobile

Follow the steps below to solve the problem:

- Go to setting 

- Then open connection > Bluetooth > More icon > Advance Option

- In advance option select Media Volume sunc on.

 

After that also change preset Tap and Hold gesture on Galaxy buds touchpad

Open Wearable app on android mobile > Tap on Touchpad > Choose Left or Right >  Select Volume down button.

Now Expected touch and hold command on Buds touchpad work like a normal you do.

 

Download Alexia App
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userxhz68h3W1R
Asteroid

Re: Low sound on left side galaxy buds

Already tried i read all other posts and did all of ot already 

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Samsung Moderator
Samsung Moderator

Re: Low sound on left side galaxy buds

Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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user8FamdrdKYh
Constellation

Re: Low sound on left side galaxy buds

Yeah same here. I've tried everything?? What's the point of getting another one if it'll happen again Smiley Sad

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Apehat02
Constellation

Galaxy Buds No volume in right ear.

I posted this into one of the existing forums and noone has answered, so I will try a new post to see if anyone looks. A few weeks ago, my right earbud on my Galaxy buds dropped to about 10% of the volume of the left ear. I have tried all the troubleshooting I have found in these forums and other sites and still have the same issues. Any information on a fix or replacement would be greatly appreciated.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds No volume in right ear.

Hey there,

 

I will gladly look into this for you.

 

What troubleshooting steps have you tried? 

 

Can you send a private message providing the full model code and the serial number located on the bottom of the charging case so I can look into the warranty status? http://bit.ly/2GGYul4

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Apehat02
Constellation

Re: Galaxy Buds No volume in right ear.

replied via PM

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