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Galaxy buds series volume is low

(Topic created: 10-15-2019 11:33 AM)
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user2C9IYRCqAq
Asteroid
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Galaxy Buds

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

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userxhz68h3W1R
Asteroid
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Galaxy Buds

Pm sent 

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userv3yn390xBe
Constellation
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Galaxy Buds

I've had them for 3 months.

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user5hu4XX3T6F
Cosmic Ray
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Galaxy Buds

Cleaning them didn't help?

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userxhz68h3W1R
Asteroid
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Galaxy Buds

Nope and i use the right more then the left 

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Orlyy
Constellation
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Galaxy Buds

Gonna have to RMA it. Good luck getting a replacement pair though. They've recieved my pair the 26th of August, gave me a tracking number for the replacement a week later. There's still been zero movement, it's actually ridiculous.  Almost a month later, and nothing has been shipped to me. 

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smithlucy53
Constellation
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Galaxy Buds

For Samsung Galaxy Buds  low volume problem follow the instruction below:

Just enable media vilume sync option, form the connected android mobile

Follow the steps below to solve the problem:

- Go to setting 

- Then open connection > Bluetooth > More icon > Advance Option

- In advance option select Media Volume sunc on.

 

After that also change preset Tap and Hold gesture on Galaxy buds touchpad

Open Wearable app on android mobile > Tap on Touchpad > Choose Left or Right >  Select Volume down button.

Now Expected touch and hold command on Buds touchpad work like a normal you do.

 

Download Alexia App
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userxhz68h3W1R
Asteroid
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Galaxy Buds

Already tried i read all other posts and did all of ot already 

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MrZell
Black Hole
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Galaxy Buds

Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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user8FamdrdKYh
Constellation
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Galaxy Buds

Yeah same here. I've tried everything?? What's the point of getting another one if it'll happen again 😞

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Sharky5
Constellation
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Galaxy Buds

I recently got the Galaxy buds and after 2 weeks of light use, the right earbud went very quiet. The left works as normal but the right one suddenly went quiet. Both are fully charged as is the case.

 

Any help would be greatly appreciated.

 

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