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userwoxflxstDy
Asteroid

Galaxy S8 plus will not connect to Gear S3

My S8 plus will not connect to my Gears S3. I have uninstalled and reinstalled the Galaxy Wear app, cleared the cache, and restarted both devices. The phone sees the S3 but will not connect.

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Galaxy S8 plus will not connect to Gear S3

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userwoxflxstDy
Asteroid

Re: Galaxy S8 plus will not connect to Gear S3

I have tried that over and over again and it doesn't work. 

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Samsung Moderator
Samsung Moderator

Re: Galaxy S8 plus will not connect to Gear S3

Thank you for confirming. Please send a private message with the full model code and serial number of the watch. Is the watch connected through Bluetooth only? http://bit.ly/2XERsky

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Samsung_EsLGofl
Astronaut

I'm having the same problem with my Galaxy S9+. I've clea...

I'm having the same problem with my Galaxy S9+. I've cleared the cache. I've connected via bluetooth and tapping the app on the phone, which will show "connecting" but never connects.

Appreciate any suggestions

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userwoxflxstDy
Asteroid

Re: Galaxy S8 plus will not connect to Gear S3

Mine ended up being an internal battery failure and bluetooth failure. I had to send it in to be repaired. 

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