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Original topic:

Galaxy bud series case is not charging.

(Topic created: 09-20-2019 05:38 PM)
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user8sdaoY5xFp
Constellation
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Galaxy Buds

no light is coming. and none of the buds are charging. tried through cable and wireless powershare. still not working.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

@user5ZiImWro2m Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userPcZ5HIHCHI
Constellation
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Galaxy Buds

Mine are less than 4 months old and the green light stays on and wont charge.  Is there a fix for this?

userTdQqp18BkM
Asteroid
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Galaxy Buds

Same here exact same problem. Maybe after the update.  Before the update they were working beautifully. Really do Love em wish they would work correctly.

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userHG05XNS8Zp
Constellation
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Galaxy Buds

My galaxy buds led just stays on & is always red. What's the issue here guys?

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MrQue
Honored Contributor
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Galaxy Buds
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userwVyL4oIRc9
Astronaut
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Galaxy Buds

Same issue just started a few days ago for me.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

@userwVyL4oIRc9 Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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lniu00
Constellation
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Galaxy Buds

Same exact thing happened to me! Any fix yet? Seems silly to have to wait for the case to drain 100% before we can charge the buds.

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ch333tah
Constellation
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Galaxy Buds

Same issue Been more than 24 hours and the dam case is still alive 

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userFMpZyPxkaP
Constellation
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Galaxy Buds

I like to comment that this is happening to me also this has started fo me the other day and the earbuds will only charge if its plugged in with a usb cable that it came with.


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