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Original topic:

Galaxy buds series volume is low

(Topic created: 04-10-2019 12:53 PM)
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user2C9IYRCqAq
Asteroid
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Galaxy Buds

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

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SamsungJustin
Community Manager
Community Manager
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Galaxy Buds

Hello, Can everyone provide the current firmware version of their buds? 

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Mone181
Constellation
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Galaxy Buds

 


@SamsungJustin wrote:

Hello, Can everyone provide the current firmware version of their buds? 


Hi @SamsungJustin 

I'm running on R170XXU0ASJ2. Is it a firmware issue? 

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userVqkU1o104b
Constellation
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Galaxy Buds

I am now having this exact same problem, this morning I was listening to music and it sounded just fine, then later the right got quieter. At this point I simply went to the hearing section in the settings and made the right earbud louder. This solution only lasted about an hour until the right earbud went almost completely silent. At this point I am severely disappointed with the galaxy buds, everything leading up to this event had been perfectly fine but one earbud working is useless to me.

userUJLpHUY0dF
Constellation
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Galaxy Buds

I am having the exact same problem. Is there anyway to fix this?

userTxUyOUoJT8
Constellation
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Galaxy Buds

I HAVE THE SOLUTION! This will work but you may not like having to adjust you valoume in each ear when switching other  headphones. Go to general in stettings, click on accesability, then click on hearing and you can change which ear get more volume! This is a work-around fix and not a true fix. But I be jammin!!

MrQue
Honored Contributor
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Galaxy Buds

@userZ87buFru3a Can you provide me with the model number of your galaxy buds?

linkboy
Asteroid
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Galaxy Buds

The model number on the case says SM-R170.

user3M2ivfML2Q
Constellation
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Galaxy Buds

Hi, i have the same problem


@MrQue wrote:

@userZ87buFru3a Can you provide me with the model number of your galaxy buds?


 

userdTprtEjsms
Asteroid
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Galaxy Buds

Hi I also have the same problem

userUQpChgmu4M
Constellation
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Galaxy Buds

Having the same issue and only had the buds for 3 days.


@MrQue wrote:

@userZ87buFru3a Can you provide me with the model number of your galaxy buds?