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Original topic:

Galaxy buds series volume is low

(Topic created: 07-21-2019 12:34 AM)
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user2C9IYRCqAq
Asteroid
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Galaxy Buds

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

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user0eih6xRHLn
Asteroid
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Galaxy Buds

How did that work for you??

Mine right side is still quit or very low sound

usertPqcrG5ptJ
Constellation
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Galaxy Buds

Mine are also doing the same thing. The right side very quiet and tinny regardless of the equalizer setting.

SamsungRei
Community Manager
Community Manager
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Galaxy Buds

@usertPqcrG5ptJ 

 

Please send a private message with your full model code and serial number from the bottom of the cradle. http://bit.ly/2XERsky



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B-Tree
Constellation
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Galaxy Buds

Can you help me as well. I'm having the same problem. My left one is banging but the right sounds very faint @MrQue 

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MrQue
Honored Contributor
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Galaxy Buds

@B-Tree Have you tried the troubleshooting steps in my previous post?

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Matfreitasc
Constellation
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Galaxy Buds

@MrQue I'm having the same issue, could you help me as well? 

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useruIYZm3V7LW
Constellation
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Galaxy Buds

Was there evre a fix for this?

 

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user0eih6xRHLn
Asteroid
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Galaxy Buds

Nope. No updates or answer from samsung  service messenger. I have send a moderater a personal message .hope that the resolve this challenge.

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Spy125
Constellation
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Galaxy Buds

I have the exact same problem as well

 

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Jkutchinski
Constellation
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Galaxy Buds

My left ear had the same issue. Sent them in for repair. That was 2 1/2 months ago and they keep losing my repair ticket. I wish you luck with this.