cancel
Showing results for 
Search instead for 
Did you mean: 
userLC6VfBi96o
Constellation

Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

I just got my Galaxy Buds today, charged them, paired them to my phone (Galaxy S7 Edge), and the right earbud is so faint it mine as well not be playing anything. I have restarted them, unpaired and repaired them, and nothing is working so far. Help would be much appreciated.

1 SOLUTION

Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

Have you tried turning on the dynamic equalizer in the galaxy wearables app?

Reply
Loading...
32 REPLIES 32
Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

Have you tried turning on the dynamic equalizer in the galaxy wearables app?

Reply
Loading...
userLC6VfBi96o
Constellation

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

OMG Thank you so much, this worked where everything else didn't. You just saved me a whole lot of time.

Reply
Loading...
userkjPtglotSi
Asteroid

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

I tried that and it did nothing. It's my left one though. I've did the above mentioned plus updated software. Nothing. 

Reply
Loading...
usernBkWvR9Jns
Astronaut

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

You more then likely have wax build up in the mesh part. I could barely hear out of mine, and Samsung was absolutely no help in the matter. cleaned it up really good works like new.

Reply
Loading...
user5EhS0lXcY2
Constellation

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

@usernBkWvR9Jns how exactly do you clean the mesh? I've returned these buds like 3 times for this problem and it's happening again. If this works I'd love a quick tutorial.

Reply
Loading...
userDiec9YZ1KP
Constellation

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

My left earbud has this same issue. Volume on right is correct but volume on left is so low.

Please help. I got them for free when I preordered the s10

Reply
Loading...
userlFlEKD8jYy
Constellation

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

Unfortunately not even that works

Reply
Loading...
userlFlEKD8jYy
Constellation

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

...in my case

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

@userlFlEKD8jYy

Can I have your full model code and serial number via private message?

Reply
Loading...