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userZUNLwok1lv
Constellation

Galaxy buds charging case lost?

How do I get a replacement for the Galaxy buds case. I still have both earbuds. I just need the charging case.

5 REPLIES 5
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Samsung Care Ambassador

Re: Galaxy buds charging case lost?

@userZUNLwok1lv I would suggest contacting the Samsung E-Commerce Support Department they should be able to help you can use the information provided belo


18557268721
https://www.samsung.com/us/support/contact-customer-services/ 

 

P.s I've seen some aftermarket chargers being listed on Amazon.com 


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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Samsung Moderator
Samsung Moderator

Re: Galaxy buds charging case lost?

Hey there!

@userZUNLwok1lv

We do not offer the option of purchasing just the case by itself. You would need to purchase a new set of buds.


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userLLvbOTB190
Astronaut

Re: Galaxy buds charging case lost?

Is this a joke? How can't you buy a new one? 

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Samsung Care Ambassador

Re: Galaxy buds charging case lost?

@userLLvbOTB190 as I've said above 

I would suggest contacting the Samsung E-Commerce Support Department they should be able to help you can use the information provided below


18557268721
https://www.samsung.com/us/support/contact-customer-services/ 

 

P.s I've seen some aftermarket chargers being listed on Amazon.com 


Gary-B82-Ambassador-Signature2Note 10+ User on Verizon Wireless
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userukgRoGoTb2
Constellation

Re: Galaxy buds charging case lost?

They can't help you. I've talked to the ecommerce department, Support, and Parts with no solution offered. 

 

 

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