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userZUNLwok1lv
Constellation

Galaxy buds charging case lost?

How do I get a replacement for the Galaxy buds case. I still have both earbuds. I just need the charging case.

5 REPLIES 5
Samsung Care Ambassador

Re: Galaxy buds charging case lost?

@userZUNLwok1lv I would suggest contacting the Samsung E-Commerce Support Department they should be able to help you can use the information provided belo


18557268721
https://www.samsung.com/us/support/contact-customer-services/ 

 

P.s I've seen some aftermarket chargers being listed on Amazon.com 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."

Note 9 User



Note 9 User on Verizon Wireless
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Samsung Moderator
Samsung Moderator

Re: Galaxy buds charging case lost?

Hey there!

@userZUNLwok1lv

We do not offer the option of purchasing just the case by itself. You would need to purchase a new set of buds.


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userLLvbOTB190
Astronaut

Re: Galaxy buds charging case lost?

Is this a joke? How can't you buy a new one? 

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Highlighted
Samsung Care Ambassador

Re: Galaxy buds charging case lost?

@userLLvbOTB190 as I've said above 

I would suggest contacting the Samsung E-Commerce Support Department they should be able to help you can use the information provided below


18557268721
https://www.samsung.com/us/support/contact-customer-services/ 

 

P.s I've seen some aftermarket chargers being listed on Amazon.com 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."

Note 9 User



Note 9 User on Verizon Wireless
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userukgRoGoTb2
Constellation

Re: Galaxy buds charging case lost?

They can't help you. I've talked to the ecommerce department, Support, and Parts with no solution offered. 

 

 

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