cancel
Showing results for 
Search instead for 
Did you mean: 
userZLlh4E6dVr
Constellation

Galaxy buds malfunction

I've had my buds for a while now, but just recently they started acting up. Just yesterday I put them to charge. When I disconnected them and tried to pair them they would turn on. The led on the outside won't turn off and the light on the inside won't turn on. Any solutions?

2 REPLIES 2
Honored Contributor

Re: Galaxy buds malfunction

I have seen couple of threads about similar issue where the light on the case wouldn't turn off.  One time I suggested a user to just let the case drain all the way, so the light would turn off and then charge, but don't know if anyone tried that.  I would also recommend to chat with Samsung and it there is warranty, use it!


Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy buds malfunction

@userZLlh4E6dVr Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2

Reply
Loading...