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user7OW2Uf30Zo
Asteroid

Galaxy buds - right ear piece wont play sound but responds to touch.

Hi, so yesterday everything was fine, however today I took them out yo listen to music and the right bud wont play sound and i cant seem to fix it/there is no update. The only thing thats happened from yesterday to today is I chnaged them and thats it. 

They've been fine for months with no issues, any solutions or help? Thanks! 

5 REPLIES 5
Samsung_Nomsu7M
Constellation

Re: Galaxy buds - right ear piece wont play sound but responds to touch.

You can try to uninstall and reinstall the wearables app and repair them.

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user7OW2Uf30Zo
Asteroid

Re: Galaxy buds - right ear piece wont play sound but responds to touch.

Thanks for the reply, just tried that and unfortunately it didnt work :/ 

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h2erft
Constellation

Re: Galaxy buds - right ear piece wont play sound but responds to touch.

I had the same problem with my buds a while back. Try putting them back in the case and allow them to disconnect from the phone completely. That solved it for me. If that doesn't work, you could try resetting them

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user7OW2Uf30Zo
Asteroid

Re: Galaxy buds - right ear piece wont play sound but responds to touch.

How would i reset them? 

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds - right ear piece wont play sound but responds to touch.

You can follow these steps to reset the buds. http://www.samsung.com/us/support/troubleshooting/TSG01111323/#reset-your-galaxy-buds-or-gear-iconx

 

If you still have no sound from the right ear bud, please send a private message with the model code and serial number. http://bit.ly/2XERsky

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