Gear 2Fit Pro Overheat

[userSBbofKr1al]

I've had my Gear 2Fit Pro for just over a year now without major issues. Recently the watch started to overheat in the vicinity of the heart rate monitor, to the extent that I had to take it off. The watch then switches off on its own. It seems like a battery problem.

I have tried multiple reboots, checked that the lastest software update was installed and even reset the watch. None of the aforementioned resolved the issue.

Any tips or advice to fix this?

[userRPFdwik4BG]

it won't let me send Pm.

[SamsungAdam]

What happens when you try to send a PM?

Are you getting any error messages?

Are you using the Samsung members app or a web browser?

[userRPFdwik4BG]

no error. had to send it via web browser. PM wouldn't work via members app.
sent info about 20min ago

[SamsungAdam]

Thank you for that information. Did you send the PM via the link provided?

[userRPFdwik4BG]

yea

[SamsungAdam]

I am not seeing a private message, would you please try re-sending the private message using this link: http://bit.ly/2JH2rq2

[userRPFdwik4BG]

just sent again

[Arthurmbf]

I have this very same issue. Just started a couple weeks ago. It made the watch unusable. Already sent a PM to SamsungAdam. Waiting for further instructions. Thanks in advance.