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userSBbofKr1al
Astronaut

Gear 2Fit Pro Overheat

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I've had my Gear 2Fit Pro for just over a year now without major issues. Recently the watch started to overheat in the vicinity of the heart rate monitor, to the extent that I had to take it off. The watch then switches off on its own. It seems like a battery problem.

 

I have tried multiple reboots, checked that the lastest software update was installed and even reset the watch. None of the aforementioned resolved the issue.

 

Any tips or advice to fix this?

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Gear 2Fit Pro Overheat

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Can I have your full model code, serial number, and IMEI number (if LTE) via private message?

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25 REPLIES 25
Samsung Moderator
Samsung Moderator

Re: Gear 2Fit Pro Overheat

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Hello there @userSBbofKr1al, would you mind sending us a private message here with your full model code and serial number for the watch.

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userVEXyI9OIN1
Constellation

Re: Gear 2Fit Pro Overheat

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Would love the solution posted as it is happening to me as well.

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user9jeIZo3ROF
Constellation

Re: Gear 2Fit Pro Overheat

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I have the same thing happening started 2 weeks ago.

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Samsung Moderator
Samsung Moderator

Re: Gear 2Fit Pro Overheat

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@user9jeIZo3ROF Can you please send a PM here with your full model and serial number?

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userDpJY8eHqJK
Constellation

Re: Gear 2Fit Pro Overheat

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Same Issue HERE!

 

Just started today! My Gear Fir2 Pro is not even six month old.

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Samsung Moderator
Samsung Moderator

Re: Gear 2Fit Pro Overheat

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@userDpJY8eHqJK Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2

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userTipBv7CVmx
Constellation

Re: Gear 2Fit Pro Overheat

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I'm currently having the same issue would love some help

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Samsung Moderator
Samsung Moderator

Re: Gear 2Fit Pro Overheat

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Good morning @userTipBv7CVmx, will you please send a private message with your full model code and serial number? http://bit.ly/2Kq3B5F

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user6GRCwsjbSz
Constellation

Re: Gear 2Fit Pro Overheat

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My gear fit 2 pro keeps overheating and then after a few seconds it turns off, what can i do? pls help me asap

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