Original topic:

Gear 360 app crashing on S20?

(Topic created: 04-26-2021 08:17 AM)
user00ngWYU6th
Constellation
Options
Gear and Gear Fit

I have a gear 360 can install app perfectly fine but every time I click on gallery the app crashes and closes. 

I'm using a Samsung s20+5g phone.

I had it working fine on s10+ and still works on this. But gallery won't open on the s20+.

Have tried reinstall and still same issue. Even tried resetting device. 

Anyone else found this problem ?  if so does anyone know I can get this to work on s20+?

Really don't want to carry 2 phones round so I can use the gear 360. 

2 Replies
Oolig2
Astronaut
Options
Gear and Gear Fit
I have a Samsung Note 10 and it worked great ...till now. Every time I try to view the Gallery the program crashes. I can't tell if a S/W update for the camera or the phone is to blame. (Maybe both. )
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userhVdRMu7UfA
Constellation
Options
Gear and Gear Fit
I have seen several responses that they no longer support or update Gear 360 software? Why? This renders the camera almost useless or at least we are unable to see or edit the pics we might take from the phone. What a rip-off!
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