cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Gear Fit 2 Pro Overheating

Got my wife the Gear Fit 2 Pro for Christmas and it just started getting hot....REAL hot, while sitting on her charger.  Now, it won't turn on or charge, but still gets hot if placed on charger.

2 REPLIES 2
Highlighted
Samsung Moderator
Samsung Moderator

Re: Gear Fit 2 Pro Overheating

Thanks for reaching out! Does it only become hot while on the charger? Are you still using the original charger that came with the watch? Please send a private message with the model code and serial number or IMEI number of the watch so I may look into this further. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Gear Fit 2 Pro Overheating

Did you get my response to this yesterday with all the info you needed to open a service ticket???

 

Thank you,

 

Nicholas

Reply
Loading...