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Gear Fit 2 Pro - issues after swimming

(Topic created: 10-25-2021 08:53 AM)
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userwcGQYgrwB1
Astronaut
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Gear and Gear Fit

I've had my Gear Fit 2 Pro for a few years now.

I've recently started swimming 3 times a week in a swimming pool. 

The watch is advertised as water proof, and has an app for swimming.

First two sessions it worked just fine, but after the 3rd session I noticed, it started doing something weird - randomly turning itself off, even when charged.

It's really weird - I would turn the watch on, and it would stay on/working for a while (sometimes it would be 20 - 30 minutes, other time it would be 1 - 2 hours of working just fine), only to at some point go completely offline on its own, without showing any error or anything.

I wonder if anyone encountered this problem after swimming (just regular laps in a swimming pool, swimming front crawl only) ?

1 Solution


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Solution
SamsungRei
Community Manager
Community Manager
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Gear and Gear Fit

Hello, We understand how frustrating it is when your watch is randomly turning itself off. You can try resetting the watch to see if that stops the watch from powering off. https://www.samsung.com/us/support/answer/ANS00084702/ 

If the watch continues to power off, we recommend taking a look at the newest Samsung Watches available, as the Gear Fit 2 Pro has reached the end of support. https://www.samsung.com/us/watches/ 

 

 


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1 Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
Gear and Gear Fit

Hello, We understand how frustrating it is when your watch is randomly turning itself off. You can try resetting the watch to see if that stops the watch from powering off. https://www.samsung.com/us/support/answer/ANS00084702/ 

If the watch continues to power off, we recommend taking a look at the newest Samsung Watches available, as the Gear Fit 2 Pro has reached the end of support. https://www.samsung.com/us/watches/ 

 

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.