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Original topic:

Gear S Plugin has stopped

(Topic created: 05-08-2018 01:04 AM)
userJbs2jyMkKN
Asteroid
Options
Gear and Gear Fit

Samsung S7 Edge  - Android ver 7.0,

Samsung Gear S2 Classic - Tizen 2.3.2.7

 

All worked well until Gear S plugin was updated to ver 2.2.03.18041051 approx 2 weeks ago.

Since then Gear S Plugin keeps crashing. 

This causes phone to be non-responsive whilst the crash is processed.

It also causes the S2 to consume battery very quickly, now in 6-8 hours, previously the battery would last  60+ hours

 

I have uninstalled Gear S Plugin.  Re-paired the S2 watch with the phone, which caused a light reset on the S2.

(And I lost a lot of watch faces)

This re-pairing also re-instaled the Gear S Plugin. (At least it is back and I did not manually install it)

However no difference.  Still crashes.

 

So now I run the S2 in flight mode most of the time.

This has prevented Gear S Plugin crashes on the phone and stopped the high battery usage on the S2.

When I ocassionally exit flight mode to allow the phone and S2 to exchange data, the problem quickly re-occurs.

 

I have checked permissions on Gear S Plugin - all looks ok.

 

Anyone have any ideas?

 

 

1 Solution


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Solution
userJbs2jyMkKN
Asteroid
Options
Gear and Gear Fit

I believe I have fixed my issue.

I saw another post that suggested clearing cache.

 

Leave S2 in Flight Mode.

 

In Settings -> Apps -> Gear S Plugin ->

Force Stop

..Storage -> Clear Cache (I did NOT do Clear Data)

 

In Settings -> Apps -> Samsung Gear ->

Force Stop

..Storage -> Clear Cache (I did NOT do Clear Data)

 

Then on the S2 select "Connect to new phone"

This caused a Light Reset on the S2 Watch

Then the process for re-connecting and settings

 

After that I have not experienced any further issues with "Gear S Plugin has stopped"

Maybe my steps were excessive.  Perhaps just "Clear Cache" on the 2 apps would be sufficient??

 

Good luck for any others with similar experiences.

 

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10 Replies
Spam14
Astronaut
Options
Gear and Gear Fit

I did exactly what you did also and same things. I have the same phone but gear s2 sport.  However, my gear s2 does not drain battery fast. Annoyed that the crashing stalls my phone. Any help would be great.

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user3jou8UwtBS
Constellation
Options
Gear and Gear Fit

I have Galaxy 7 Edge and the Gear S3 Frontier.  Mine started the same thing with the update. I’ve lost everything I paid for trying to reset this thing.  Research shows that people have been having the same problem since 2015 which makes me pretty livid.  I’ve only had my watch a few months and now I don’t even want it.

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Solution
userJbs2jyMkKN
Asteroid
Options
Gear and Gear Fit

I believe I have fixed my issue.

I saw another post that suggested clearing cache.

 

Leave S2 in Flight Mode.

 

In Settings -> Apps -> Gear S Plugin ->

Force Stop

..Storage -> Clear Cache (I did NOT do Clear Data)

 

In Settings -> Apps -> Samsung Gear ->

Force Stop

..Storage -> Clear Cache (I did NOT do Clear Data)

 

Then on the S2 select "Connect to new phone"

This caused a Light Reset on the S2 Watch

Then the process for re-connecting and settings

 

After that I have not experienced any further issues with "Gear S Plugin has stopped"

Maybe my steps were excessive.  Perhaps just "Clear Cache" on the 2 apps would be sufficient??

 

Good luck for any others with similar experiences.

 

View solution in context

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userJbs2jyMkKN
Asteroid
Options
Gear and Gear Fit

Actually it wasn't a complete fix after all.

The "Gear S Plugin has stopped" message was occuring every 2-3 minutes for me.

The actions listed have not been a complete fix, but has reduced the occurrance to 5-6 times per day.

This is still a major improvement - and the S2 is now useable again.

But I guess I now have to wait for Samsung to release an update to something for it to get any better.

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userJbs2jyMkKN
Asteroid
Options
Gear and Gear Fit

1 week ago Samsung released a software updated for the S2.

This has completely stopped the problem occurring.

 

So now all good again.

Thanks Samsung.

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userKecikIXaZH
Asteroid
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Gear and Gear Fit

I had to actually do all that AND turn off access to storage for both the Wear and the Gear S Plugin to get this *&^ thing to work. 

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userV1U0UtJETC
Asteroid
Options
Gear and Gear Fit

I don't see a "Connect to new phone" on the S2 menus. And at what point should I turn "Airplane mode" off?

 

Thanks!

 

Phil


@userJbs2jyMkKN wrote:

I believe I have fixed my issue.

I saw another post that suggested clearing cache.

 

Leave S2 in Flight Mode.

 

In Settings -> Apps -> Gear S Plugin ->

Force Stop

..Storage -> Clear Cache (I did NOT do Clear Data)

 

In Settings -> Apps -> Samsung Gear ->

Force Stop

..Storage -> Clear Cache (I did NOT do Clear Data)

 

Then on the S2 select "Connect to new phone"

This caused a Light Reset on the S2 Watch

Then the process for re-connecting and settings

 

After that I have not experienced any further issues with "Gear S Plugin has stopped"

Maybe my steps were excessive.  Perhaps just "Clear Cache" on the 2 apps would be sufficient??

 

Good luck for any others with similar experiences.

 


 

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Geoghs
Astronaut
Options
Gear and Gear Fit

https://forum.xda-developers.com/galaxy-s8/how-to/how-to-fix-bluetooth-issues-oreo-t3776495#post7720...

 

From XDA forums:

 

While i was trying several things i stumbled upon an option on Smarthings which is called "Visible to Devices" and allows other devices to find your phone using BT LE scanning which for an unknown reason was disabled. 

Open Smarthings -> tap to the three dots in the upper right corner -> Settings --> Visible to devices -> Turn it on.

 

 

This fixed the problem for me (finally)! 

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Vienisas
Constellation
Options
Gear and Gear Fit

I have same problem with samsung galaxy 7 .  To fix it go to settings,  general management,  reset, reset setings. After that gear start working

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