Gear S not connecting to Gear Manager

[SamsungAdam]

What version of Android is currently on your device? Also, could I please get your full model number?

[userKUSf0Qpoh7]

Andriod oreo 8  Samsung Galaxy J7 Pro  2017

[SamsungAdam]

Can I please get your full model number and IMEI in a private message?

[userIQ01Of5LE5]

Hi there,

This solution did not work for me.

I have tried downloading one, multiple, and all of the plug-ins.

I've tried restarting both devices multiple times.

I've tried deleting the app multiple times.

I have exhausted every resource I can find.

I have a gear 2 neo, and a pixel. When I open the gear manager app, it is unable to find my watch.

It does connect via Bluetooth, but the gear manager will not show the device.

Please help.

Thank you.

[SamsungAdam]

@userIQ01Of5LE5 are you getting any error messages?

[Samsung_uceABcv]

My Gear S is also not connecting to Gear Manager on my S7 Edge. Bluetooth and the app sees it just fine but when I go to connect both on the watch and the app it keeps failing. I have emptied the cache in Galaxy Wearable and made certain all of apps are up to date. I have also tried uninstalling Gear Wearable and re-installing. It connects fine to my S3 watch and my earbuds but not to my original Gear S. However, it connects immediately and fine to my old Note 3. Recos?

[SamsungJace]

Have you made sure that your Galaxy Wearables application is fully up to date as well as all the plugins?

[usermvXrnyqHtc]

The Gear manager in play store do not work for gear s.