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Constellation

Gear S2 - Doesn't turn on

The screen shows charge simbol (see in attached image). But I can't turn on the watch.

I had serached some assistence in Brazil but anyone support this watch that cames from USA.

Am I have some option here in Brazil?

GEAR S2 charging.jpeg

Model: SM-R7200ZKAXAR

Serial: <Hidden>

3 REPLIES 3
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Sun

Re: Gear S2 - Doesn't turn on

can you force a reset while its on charger? if not then the watch may have a hardware failure If you've had it 5 years since release date.
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Constellation

Re: Gear S2 - Doesn't turn on

Thanks for your return.

After the reset on charging prodcedure, the screen had changed as you can see on attached imege.

Is there something else that I can do?15993977459582895091495758321420.jpg

After the reset on charging procedure the screen changed. But the watch doesn't turn on yet.

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Constellation

Re: Gear S2 - Doesn't turn on

Mine says 100% and the charger light turned green.. but still the buttons do nothing.. will not turn on at all.

 

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