cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Gear S2 watch overheats and drains battery suddenly

JUMP TO SOLUTION

I purchased S2 Gear for my wife last October 2019. It worked great until 2 days ago.  No battery charge. Somehow it worked when I made the battery charger unplugged and plugged with S2. It changed 100%, so my wife wore it on her wrist,  but my wife felt the heat from S2, and its battery drained in a couple minutes to 0%.

Currently Wife's S2 does not work. Inform me how to replace the watch with the new if Samsung can't repair it?

 

Thank you, 

 

Peter Park 

1 SOLUTION

Accepted Solutions
Highlighted
Samsung Moderator
Samsung Moderator

Re: Gear S2 watch overheats and drains battery suddenly

JUMP TO SOLUTION

Thank you for reaching out! I will be happy to look into your repair options. Please send a private message with the full model code and the serial number. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...
1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Gear S2 watch overheats and drains battery suddenly

JUMP TO SOLUTION

Thank you for reaching out! I will be happy to look into your repair options. Please send a private message with the full model code and the serial number. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...