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Original topic:

Gear S2 will not connect with Galaxy S21

(Topic created on: 4/24/21 8:16 AM)
Kilo234
Astronaut
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Gear and Gear Fit

When I try to connect my Gear 2 to my Galaxy S21 It says "unable to install, unexpected error" please help.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Hello, Based on the information from product support due to the Galaxy Gear S2 being end of life, it is no longer compatible with the wearables application. If you have had this watch for sometime, you should have noticed a message that was sent to you regarding this specifically. At this time we would recommend updating to one of the later watch models in order to get the best watch experience.


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SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Gear and Gear Fit

Hello, Based on the information from product support due to the Galaxy Gear S2 being end of life, it is no longer compatible with the wearables application. If you have had this watch for sometime, you should have noticed a message that was sent to you regarding this specifically. At this time we would recommend updating to one of the later watch models in order to get the best watch experience.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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