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Gear S3 Classic: Sudden Battery Drain

(Topic created: 10-19-2018 02:52 AM)
userKFvG0X4pqj
Constellation
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Gear and Gear Fit

I've had my Gear S3 Classic since sometime around last summer (so not even a year now, bought it new), and prior to a few days ago it had pretty good batter life. I could get close to two days between charges. As of yesterday however, this is no longer the case. By 1 PM it was at about 60%. I generally only put about 7K steps/15-20 flights of stairs a day on it a day, and 60% is something that I am used to seeing close to bedtime, not right after lunch. Today I've been confined to my desk most of the day and currently only have about 2K steps/10 flights of stairs, and the battery is sitting at 48%. I've restarted the watch several times and it is still draining battery at 3-4 times the rate that it was.

 

Anyone else seeing an issue like this?

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userHTs3SbYPKl
Constellation
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Gear and Gear Fit

I'm experiencing the same on my galaxy gear sport. Charged to 100% before going to bed, had it on the nightstand all night, wake up and battery is dead. Started 2 days ago. 

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userGTQWCEtvk2
Constellation
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Gear and Gear Fit

Glad to see this article. Because since a few days, I too am experiencing a massive battery drain on my S3. Strangely enough, the drain is hardest overnight! As a test, I charged my S3 last night before going to bed. This morning it was dead, not even 1% battery left !

 

I first thought this was related to my charger, I had to buy a new one. But this is clearly related to a recent update 😞

So I hope this can be fixed soon!

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userSLRKmJ5fuR
Constellation
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Gear and Gear Fit

You're not alone guys! Got the exact same problems since the beggining of the week. My S3 Frontier battery was 90% full before the night, then when I woke up (7hours later), 10% left... I'm gonna test the activity tracking deactivation for today and this night... Samsung, it's been a week now, time to rollback! Customers aren't testers! And testers are paid for their job!

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kokesaat1
Asteroid
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Gear and Gear Fit

I've had my Gear S3 for just shy of two years......I wear it pretty much 24/7.  But in the past few days, my battery drains within less than a day.  I've tried all the tricks....reboot, bluetooth off, etc etc, without any luck.  Christmas season is soon upon us.....I'll be asking my daughter for a different brand.

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user3yKjT48I0X
Astronaut
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Gear and Gear Fit

Try disabling “Report diagnostic and usage info” (in Settings -> About Gear) might help.. I know it's not a solution but it seems to help with battery life until Samsung gets their fingers out of their a**... It's a really annoying problem...

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userziUh66sZ6x
Constellation
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Gear and Gear Fit

Exact same problem started this week with battery draining 100% to zero overnight but weirdly fine during the day.

Following solution has worked for me before going to bed:

-Turn off Do not disturb mode.

- Turn off Bezel wake up

- Turn off Wake up gesture

- Restart watch.

You can turn Bezel wake up and Wake up gesture back on during day and it is fine. 

I think it is something to do with Do not Disturb mode as this has definitely stopped Battery drain for the last two nights. 

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usertKOfltZ8KB
Asteroid
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Gear and Gear Fit

https://eu.community.samsung.com/t5/Smartphones-Tablets-Wearables/Gear-sport-Battery-draining-at-nig...

apparently turning off "Report diagnostic and usage info" on your watch might save the day. I did that together with turning off Dynamic Workout detection on the watch and turning off Sleep detection on S-Health app on my phone; apparently onf of them is the culprit ; let`s see how it works 🙂

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userxSzQKntCfk
Constellation
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Gear and Gear Fit

I uninstalled Samsung Health from my phone yesterday.  That seemed to fix it. Used only 8% while sleeping last night. The previous 3 nights had used about 60%. Will reinstall once a fix is out. Big part of the problem seems to be Samsung Health trying to track your sleep.

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user2EPXbe3XPg
Constellation
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Gear and Gear Fit

Samsung Gear S3 SM-R770 Tizen 3.0.0.2

 

SETTINGS > ABOUT GEAR > REPORT DIAGNOSTIC AND USAGE INFO > (OFF)

 

Battery duration restored in my case. Still needs a firmware fix mind. Get on with it Samsung!

 

Good luck all.

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aroz81
Constellation
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Gear and Gear Fit

Had the same issue. I ended up buying a new battery from eBay and replacing it myself. Could be the software update ruined the battery. Replacement battery cost less than $30 and took about 15-30 minutes for me to replace. 

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